Communication and Presentation Skills
description
Curriculum
audience
Communication and Presentation Skills
Communication and Presentation Skills
This 35-hour course enhances communication and presentation skills through interactive exercises and personalized feedback, equipping participants to excel in professional settings.
Course Highlights
- Comprehensive Skill Development: Gain mastery over a broad range of essential communication skills, including verbal and non-verbal communication, active listening, professional writing, and persuasive presentation techniques.
- Interactive and Practical Learning: Engage in hands-on exercises, role-playing scenarios, and real-world case studies that ensure practical experience and immediate application of the skills learned.
- Personalized Feedback: Receive personalized feedback through peer reviews and instructor evaluations during practice sessions, helping to refine your approach and enhance your communication effectiveness.
- Enhanced Public Speaking Confidence: Overcome public speaking anxiety and gain confidence through systematic practice, including delivering multiple presentations in a supportive environment.
- Professional Writing Skills: Improve your ability to write clearly and persuasively with exercises on email etiquette, report writing, and crafting proposals tailored to specific audience needs.
- Networking and Collaboration: Benefit from networking opportunities with fellow participants from various industries, fostering collaboration and the exchange of communication strategies and techniques.
Course Curriculum
Below is the module-by-module breakdown for each day of the 5-day program:
Module 1
- Day 1: Foundations of Effective Communication
- Morning Session (4 hours)
- Introduction to Communication Skills: Importance and basic principles
- Verbal and Non-verbal Communication: Understanding the role of body language, tone, and facial expressions
- Active Listening Skills: Techniques for improving listening abilities
- Afternoon Session (3 hours)
- Overcoming Communication Barriers: Identifying and addressing common obstacles
- Practical exercises: Role-playing scenarios to practice verbal and non-verbal skills
Module 2
- Day 2: Writing Skills
- Morning Session (4 hours)
- Writing Clearly and Effectively: Structure, style, and purpose
- Writing for Different Audiences: Adapting tone and content to suit various readers
- Email Etiquette: Best practices for professional email communication
- Afternoon Session (3 hours)
- Workshop: Drafting emails, reports, and proposals
- Peer review: Exchange drafts for feedback on clarity, tone, and engagement
Module 3
- Day 3: Presentation Skills - Part 1
- Morning Session (4 hours)
- Fundamentals of Effective Presentations: Planning, structuring, and designing compelling content
- Using Visual Aids: Best practices for PowerPoint, charts, and other support tools
- Afternoon Session (3 hours)
- Engaging Your Audience: Techniques for maintaining interest and managing nerves
- Practice Session: Prepare short presentations using skills learned
Module 4
- Day 4: Presentation Skills - Part 2
- Morning Session (4 hours)
- Advanced Presentation Techniques: Storytelling, humor, and persuasive elements
- Handling Questions and Interactions: Techniques for fielding audience questions and facilitating discussions
- Afternoon Session (3 hours)
- Mock Presentations: Participants deliver a prepared presentation
- Feedback Session: Constructive critiques from peers and instructors
Module 5
- Day 5: Integrating Communication Skills
- Morning Session (4 hours)
- Integrative Communication Strategies: Combining verbal, written, and nonverbal communication cohesively
- Crisis Communication: Strategies for handling tough situations and public speaking challenges
- Afternoon Session (3 hours)
- Final Presentations: Deliver comprehensive presentations incorporating all skills learned
- Course Wrap-Up: Review of key concepts, participant feedback, and discussion on continued practice and improvement
Audience
Who Should do this Course ?
This course is ideal for professionals looking to enhance their communication and presentation skills. Whether you are a manager, executive, sales representative, or customer service professional, this course will provide you with the tools and techniques needed to communicate effectively and confidently in any situation.
- Business Professionals: Managers, executives, and employees at all levels who need to effectively communicate within their organizations and with external stakeholders.
- Sales and Marketing Personnel: Individuals who regularly pitch products or ideas and must persuade potential customers and partners through compelling communication and presentations.
- Public Relations and Media Professionals: Individuals who manage public communications, press releases, and media relations for their organizations.
- Customer Service Representatives: Staff who interact directly with customers and require excellent verbal and written communication skills to handle inquiries and resolve complaints effectively.