Advanced Communication and Presentation Skills

Module 1: Foundations of effective communication

• Understand the components of communication: verbal, non-verbal and para-verbal
• Identify communication barriers and how to overcome them
• Explore active listening and questioning techniques
• Activity: Role-play communication breakdowns and corrections

Module 2: Presentation design and structure

• Create a compelling message and define objectives
• Use storytelling frameworks to engage audiences
• Apply visual design principles using PowerPoint/Keynote

Module 3: Public speaking and delivery skills

• Manage stage presence, tone and body language
• Overcome public speaking anxiety using proven techniques
• Practice vocal projection and pacing
• Activity: Deliver a 2-minute impromptu speech with peer feedback

Module 4: Influencing and persuasive communication

• Understand the psychology of influence and persuasion
• Use rhetorical techniques for impact
• Craft messages to align with audience needs and values
• Activity: Pitch an idea to a mock decision-making panel

Module 5: Virtual and hybrid communication

• Adapt communication strategies for video calls and remote audiences
• Use tools like Zoom and MS Teams effectively
• Maintain engagement and clarity in digital formats
• Activity: Conduct a virtual team meeting simulation

Module 6: Communicating with Emotional Intelligence

• Read emotional cues and adapt messaging accordingly
• Use empathy to connect with team members and clients
• Manage emotionally charged situations professionally
• Activity: Practice feedback conversations with EQ focus

Module 7: Executive presence and credibility

• Build confidence through posture, tone and language
• Maintain credibility and professionalism under pressure
• Lead meetings with authority and clarity
• Activity: Mock boardroom briefing with real-time coaching

Module 8: Cross-cultural and inclusive communication

• Recognize cultural differences in communication styles
• Avoid assumptions and bias in messaging
• Communicate inclusively across teams and geographies

Module 9: Feedback and performance communication

• Deliver constructive feedback using models like SBI and COIN
• Conduct performance discussions that motivate and align
• Balance candor with empathy in developmental conversations
• Activity: Feedback role-play in manager-direct report scenario

Module 10: High-impact presentation showcase

• Synthesize all elements into a final presentation
• Apply storytelling, visuals, delivery and presence
• Present to a live audience with structured feedback
• Activity: Final project presentation with peer and trainer evaluation