Emotional Intelligence for Leaders

Module 1: Foundations of Emotional intelligence

• Define Emotional intelligence and its importance in leadership
• Explore the five core EQ competencies (Daniel Goleman framework)
• Distinguish between IQ, EQ and personality traits

Module 2: Self-awareness and Emotional regulation

• Identify emotional triggers and behavioral patterns
• Practice mindfulness techniques for emotional regulation
• Understand the neuroscience behind emotions
• Activity: Emotional triggers journaling exercise

Module 3: Empathy and relationship building

• Understand empathy vs sympathy
• Read verbal and non-verbal emotional cues
• Build stronger relationships through emotional connection

Module 4: Emotional intelligence in communication

• Use emotional awareness to shape message tone and delivery
• Listen with intention and emotional presence
• Adjust communication styles to audience needs

Module 5: Conflict resolution through Emotional intelligence

• Navigate disagreements with calmness and clarity
• Manage emotional reactions in tense conversations
• Use EQ to turn conflict into collaboration
• Activity: Conflict scenario role-play

Module 6: Leading with Emotional agility

• Adapt to change, stress and setbacks with resilience
• Demonstrate emotional composure during uncertainty
• Lead others through ambiguity with calming assurance

Module 7: Building Emotionally intelligent teams

• Foster trust, inclusion and psychological safety
• Encourage open communication and honest feedback
• Recognize and respond to group emotional dynamics

Module 8: Emotional intelligence in decision-making

• Integrate emotion and logic in leadership decisions
• Recognize cognitive biases and emotional distortions
• Balance empathy with objectivity in complex situations

Module 9: Cultivating empathy in hybrid and virtual environments

• Build connection in remote teams through emotional cues
• Prevent miscommunication in digital interactions
• Maintain team cohesion without physical presence
• Activity: Virtual empathy simulation via breakout rooms

Module 10: Personal EQ development plan

• Assess your Emotional intelligence using a self-assessment
• Identify strengths and development areas
• Create a personal growth roadmap
• Activity: Design your 30-day EQ leadership action plan