Essentials of HR & Performance Management

Module 1: Introduction to human resource management

• The role and evolution of HRM in organizations
• Key functions and responsibilities of HR professionals
• HRM compliance, policies, and legal foundations
• Legal and ethical considerations in HR
• Building an HR-performance link

Module 2: Recruitment, selection & workforce planning

• Job design and workforce forecasting
• Attracting, sourcing, and selecting top talent
• Talent sourcing, selection strategies, Interviewing skills and candidate evaluation
• Employer branding and onboarding best practices
• Structured onboarding and early engagement

Module 3: Foundations of performance management

• What is performance management?
• Purpose and principles of effective performance systems
• Aligning performance with vision, mission, and values
• The performance management cycle

Module 4: Performance management systems

• Setting performance expectations and KPIs
• Mid-year reviews, feedback cycles, and appraisals
• Conducting effective performance conversations
• Addressing underperformance constructively

Module 5: Goal setting and performance planning

• Writing clear goals using SMART framework
• Cascading organizational goals into department and Individual plans
• Competency-based performance models
• Role clarity, job expectations, and accountability

Module 6: Employee relations & workplace culture

• Managing grievances, conflict, and employee discipline
• Promoting a positive work environment and inclusive culture
• Understanding labor relations and employee rights
• Building trust, transparency, and open communication

Module 7: Monitoring, coaching, and feedback

• Continuous feedback vs. annual reviews
• Coaching for performance and development
• Handling difficult conversations
• Using feedback tools and models (e.g., SBI, GROW, BOOST)

Module 8: Performance appraisal and evaluation

• Designing fair and consistent appraisal systems
• Rating scales, bias reduction, and calibration
• Documenting performance and legal considerations
• Conducting effective appraisal meetings

Module 9: Managing performance challenges and driving engagement

• Addressing and managing underperformance
• Linking performance to rewards and recognition
• Creating a Culture of high performance and growth
• Identifying learning and growth

Module 10: Training, development, and retention

• Conducting training needs analysis (TNA)
• Designing and delivering impactful learning initiatives
• Succession planning and career pathing
• Retention strategies and measuring L&D impact